Refund policy
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If something is broken or isn't what you expected, I can do a partial refund or send you a new item
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
Exceptions / non-returnable items
Certain types of items won't be returned, like, custom products (such as special orders or personalized items), and personal care goods (such as beauty products) that are already open. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund too, usually up to 5 business days.